How long does it take?

  • UAE: If you placed the order before 1pm everyday, delivery starts from next working day.
  • KSA: It takes 2~4 working days for delivery.
  • There's no delivery on Friday and public holidays.

Where do you deliver?

  • We do service for UAE, Kingdom of Saudi Arabia for now. We'll keep on expanding!

I placed the order, how can I track my order?

  • Check your tracking number which is sent to you via SMS and/or e-mail.
  • Inquire to us via Call/Whatsapp(+971 58 153 4550) or e-mail( We're glad to assist you!

Can I change delivery schedule?

  • Sure, please let us know(Call/Whatsapp +971 58 153 4550).

Can I schedule for delivery myself?

  • Absolutely. Please do get in touch with us via Call/Whatsapp +971 58 153 4550 or e-mail (




What's the shipping charge of SHOFON?

  • UAE: If your order amount is 200 AED or more, it's free. If below 200 AED, it'll be 20 AED.
  • Kingdom of Saudi Arabia: It differs as how many items you order. We offer free delivery from 350 SAR.

Any COD charges?

  • No, we do not require any additional fees for Cash On Delivery options.