How long does it take?
- UAE: If you placed the order before 1pm everyday, delivery starts from next working day.
- KSA: It takes 2~4 working days for delivery.
- There's no delivery on Friday and public holidays.
Where do you deliver?
- We do service for UAE, Kingdom of Saudi Arabia for now. We'll keep on expanding!
I placed the order, how can I track my order?
- Check your tracking number which is sent to you via SMS and/or e-mail.
- Inquire to us via Call/Whatsapp(+971 58 153 4550) or e-mail(firstname.lastname@example.org). We're glad to assist you!
Can I change delivery schedule?
- Sure, please let us know(Call/Whatsapp +971 58 153 4550).
Can I schedule for delivery myself?
- Absolutely. Please do get in touch with us via Call/Whatsapp +971 58 153 4550 or e-mail (email@example.com)
SHIPPING AND CHARGES
What's the shipping charge of SHOFON?
- UAE: If your order amount is 200 AED or more, it's free. If below 200 AED, it'll be 20 AED.
- Kingdom of Saudi Arabia: It differs as how many items you order. We offer free delivery from 350 SAR.
Any COD charges?
- No, we do not require any additional fees for Cash On Delivery options.